The idea of Kaizen stems from the Japanese word “kai” meaning “change”, and “zen” meaning “good”. It is a continuous process of incremental and continuous improvement.
An efficient way for companies to improve their workflows and customer satisfaction is through Kaizen. Companies should focus on improving one thing at a time, because by doing so they can easily see progress. With Kaizen, companies can also identify problems in their system that need to be fixed in order to improve the way that work is done, such as inefficient processes or ineffective systems.