You’ve probably heard of ‘chatbots’. You may have some idea what they are – for example AI or machine learning. Maybe you know that they allow businesses to directly engage with millions of customers without human intervention?
What exactly is a chatbot? How do they work and what benefits can they provide for your business? This eBook discusses using chatbots when is best.
This comprehensive guide will answer all your questions and more about chatbots. This guide is all about chatbots. We’re going to answer the questions of what they are, what they do, and how to measure their performance. By the end of reading this, you’ll know everything you need to want about chatbots.
Chatbots are one of the newest innovations in technology. They allow for a more personalized, interactive customer service experience. Chatbots have been around since the 1960s, but they’ve been updated to include artificial intelligence so they can understand and respond to conversational language.
eBook, pdf-file 18 pages